The following provisions state the Terms of Service (hereinafter: “TOS”) under which you may use the SCHUNKeGrip Webshop (hereinafter: “SCHUNKeGrip”). SCHUNKeGrip is operated by SCHUNK GmbH & Co. KG (hereinafter: "SCHUNK", "our," or "us"). The content, features and functionality of SCHUNKeGrip permits registered customers (hereinafter: “CUSTOMER” or “CUSTOMERS”) to place orders with SCHUNK for custom-built gripper fingers (hereinafter: “PRODUCT” or “PRODUCTS”). References to “you” and “your” in these TOS mean you as a registered CUSTOMER.
Every time you access our website, your internet browser will automatically send the following information to our web server for technical purposes:
This information is stored anonymously and is used for statistical purposes (such as determining how often each page on our site is visited) or for monitoring our networks and systems to detect server malfunctions (log files).
Other information is collected and processed only to justify, establish or modify a contractual relationship between you and Schunk. We will use the information collected for this purpose only as necessary to fulfill the terms of the contract.
If you send us a message using the contact form on our website, we will store and use the information provided on the form (name, postal or email address, phone number, etc.) to provide the services you requested and to further correspond with you.
Please note that correspondence via email or the contact form is not a secure means of communication and that the content is not protected against unauthorized access by third parties. For confidential information, we recommended using regular mail.
If we wish to collect process or transmit personally identifiable information for purposes other than those cited above, we will obtain your express and voluntary consent before doing so. Even if you do not grant consent, you will still be able to use our website to the extent that this is technically and legally possible.
You may revoke your consent to the further use of your personally identifiable information at any time with future effect. To revoke your consent, please email us at email@example.com.
We will use your personally identifiable information for internal purposes as described above. Information is not provided to third parties.
If we hire a third party to process business transaction information on our behalf, we must obligate said third party to comply with our information privacy standards and to give us the right to verify compliance with these standards as well as applicable laws. In this case, Schunk also remains legally responsible for complying with the provisions of the Data Privacy Act (“Commissioned Data Processing”).
Schunk has taken specific organizational and technical security measures to protect your personal information. These security measures reflect the current state of technology and are constantly updated in accordance with new advances. All employees who come into contact with personally identifiable information are obligated to comply with the provisions of the Data Privacy Act and are trained on the legal requirements.
If information is collected in order to establish or fulfill a contractual relationship, our communication with you will be encrypted using the latest technology to prevent abuse by third parties.
All the personally identifiable information about you that we collect – as soon as it is no longer needed for the purposes for which it was collected – will be immediately and irrevocably deleted unless we are required to keep it for legal reasons. If we are required to keep it, the information will be deleted once the legally prescribed storage period expires.
We sometimes use so-called “cookies” on our website. Cookies are small text files that our web server deposits on your computer. These cookies are used to recognize your computer next time you visit our website and to let the server know when you last visited and what pages you visited on our site. Cookies do not contain personally identifiable information, nor are they linked to any other personally identifiable information that we store. Cookies can only identify the computer but not the person or user that visits the site.
However, if you prefer not to accept cookies, you can learn how to disable cookies via the Help function in your browser. Doing so will not limit your ability to use our site.
Schunk will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of "child" or "children" should take into account applicable laws as well as national and regional cultural customs.
Should you have additional questions or comments regarding our privacy terms, you can contact our internal data protection officerat any time.
You have the right to know at all times which personally identifiable information we have saved about you. We can provide this information electronically upon request. You have the right to delete/block unauthorized information or to correct incorrect information. Our data protection officerwould be glad to provide you with information on how to do this at any time upon request.
The contact information for our data protection officeris as follows:
SCHUNK GmbH & Co. KG
Spann- und Greiftechnik
Bahnhofstr. 106 - 134
D-74348 Lauffen/Neckar, Germany
Or contact Schunk directly: